What wall thicknesses does this door support, and what if my wall is thicker?

The telescoping tunnel accommodates walls 4 3/4 to 7 1/4 inches thick. If your wall is thicker than 7 1/4 inches, PetSafe sells compatible extension kits you can order separately to bridge the extra distance.

How do I clean and maintain the pet door?

Wipe the flap and frame with a damp cloth and mild detergent as needed, and check seals and fasteners seasonally. Consult the included manual for instructions on removing the flap or panel if deeper cleaning or replacement is required.

Is this a good option if I want to control which pet comes in and out?

This model is a basic mechanical pet door without individual-pet access control. If you need selective entry (microchip or collar-keyed access), consider an electronic PetSafe model or add an aftermarket locking panel if compatible.

What should I know about shipping, returns, and installation support?

Shipping and return policies depend on the retailer you buy from—keep original packaging and inspect the unit at delivery for damage. For installation support, follow PetSafe’s instructions and contact the seller or PetSafe customer service if parts are missing or you need guidance.

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Wall Entry Pet Door Medium

Name: Wall Entry Pet Door Medium
Brand: PetSafe®
Availability: InStock

by PetSafe®

inPet Doors

PetSmart

$82.99Lowest

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Lowe's

$119.95

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Wayfair

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Prices and availability subject to change.

Overview

The PetSafe Wall Entry Pet Door (Medium) is a hard‑wall pet pass designed to give cats and small-to-medium dogs independent access between your yard and home when a door-mounted unit isn’t practical. It installs through interior or exterior walls with a telescoping tunnel that fits walls 4 3/4–7 1/4 inches thick, and extension kits are available for thicker construction. This model is intended for owners who want a low-profile, permanent solution for frequent potty breaks, supervised outdoor play, or multi-pet households. The Medium size suits many adult cats and smaller dog breeds; installation requires cutting a through-wall opening and basic tools, so plan for weatherproofing and proper sealing during install.

Key Features

Telescoping tunnel: adjusts to fit walls 4 3/4–7 1/4 inches thick; extension kits sold separately for greater thickness.
Medium size: designed to accommodate most adult cats and many small-to-medium dog breeds (verify your pet’s shoulder width and height before buying).
Wall-to-wall installation: intended for through-wall mounting (interior or exterior) rather than door mounting.
DIY installation: installs with common tools (drill, jigsaw/saw, screwdriver); includes mounting hardware and cut template in most packages—follow manufacturer instructions.
Low-profile flap: pet-access flap provides simple push-through operation for unrestricted ingress/egress.

Pros & Cons

Pros

Telescoping tunnel accommodates common wall thicknesses (4 3/4–7 1/4 in) for flexible placement.
Provides pets independent, hands-free access for potty breaks and outdoor time.
Permanent, low-profile installation that keeps the flap out of a door’s traffic pattern.
Available in multiple sizes and compatible with extension kits for thicker walls.
DIY-friendly design that works in both interior and exterior walls with standard tools.

Cons

Requires cutting a hole through the wall—may not be allowed in some rentals or without landlord approval.
Additional sealing/weatherproofing is often needed to prevent drafts and moisture.
Not suitable for very thick walls without separately purchased extension kits.
Doesn’t include electronic locking; can’t selectively restrict individual pets without extra hardware.

Recommendations

Homeowners with a masonry or metal entry door where adding a door-mounted pet door isn't practical.
Families with multiple pets who need frequent outdoor access for potty breaks or play.
Cat owners who want a discreet, permanent opening to a safe enclosed yard or catio.
Houses with walls in the 4 3/4–7 1/4 inch range where a through-wall solution is preferred; buy an extension kit for thicker walls.

Price Comparison & Trends

Compare prices: Wall Entry Pet Door Medium is available from 2 stores with prices ranging from $82.99 to $119.95. Lowest price found at PetSmart.

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Frequently Asked Questions

Measure your pet’s shoulder height and width and compare to the product’s listed flap opening before purchasing. The Medium is aimed at adult cats and smaller dog breeds, but always confirm dimensions against your pet’s measurements for comfortable clearance.

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